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Join our Team

At ScriptRunner, we take pride in changing the world with our innovative software solution. With passion, perseverance, and fun, our team of 25 employees is dedicated to keeping our product top-notch and technologically advanced. As a leading company in our industry, we are seeking a passionate and experienced (Senior) System Engineer (all genders) - IT Automation!

 

You will be responsible for

  • Customer Happiness: Act as the first point of contact for our customers, providing comprehensive support for all inquiries and issues related to ScriptRunner.
  • Implementation and Integration: Assist our customers in the implementation of ScriptRunner and its seamless integration into their existing IT infrastructure.
  • Scripting Services: Deliver scripting services for our customers, developing customized solutions based on Powershell.
  • Consultation and Training: Advise our customers on optimizing their IT processes and conduct training sessions on the effective use of ScriptRunner.
  • Helpdesk: You are always close to the customer and assist our helpdesk, including on-call duty for approx. 5 pt on bank holidays.
  • Documentation: Help creating technical documentation and guides for our customers.
  • New Challenges: Attend trade shows and community events at home and abroad, in person, virtually or hybrid.

Your background

  • Professional Experience: Several years of experience as a System Engineer or in a similar role, ideally with a focus on IT infrastructures.
  • Technical Expertise: Extensive expertise in IT infrastructures, Microsoft ecosystems (Windows servers, applications, cloud services), Active Directory, Azure AD, virtualization, networking, and security.
  • Powershell Expert: Excellent knowledge and extensive practical experience in using and creating Powershell scripts.
  • Customer Orientation: Strong communication skills and a passion for customer interaction.
  • Self-Reliance: High level of initiative and the ability to work independently and solution-oriented.
  • Team Player: Ability to work effectively in a team and a willingness to share your knowledge and experience.

 

What we offer

  • Exciting Customers: Work with different customers from a wide range of industries and regions.
  • New Challenges: Enjoy tackling challenging problems.
  • Professional Development: Individual training and development opportunities.
  • Work Environment: A modern and friendly work environment with flat hierarchies and short decision-making paths.
  • Flexibility: Flexible working hours and the possibility of home office
  • Attractive Compensation: Competitive salary and additional benefits.

 


Contact person

We are eager to learn how you would like to support us and what skills you bring to the table. Send us your resume and application documents via the form or to work@scriptrunner.com.

carina-wilfer-1x1

 

Carina Wilfer
Phone: +49 7243-20715 92
Email: work@scriptrunner.com

This is what your new colleagues are saying:

Das sagen deine neuen Kollegen:

| Was ist deine Rolle bei ScriptRunner?

Ich arbeite als Softwaretester bei ScriptRunner und bin dadurch in hohem Maße für die Softwarequalität zuständig.

| Welche Herausforderung hast du bei ScriptRunner gemeistert?

Ich arbeite bei ScriptRunner zum ersten Mal in einem Scrum-Team als Softwaretester. Natürlich war am Anfang alles ganz neu. Aber es war und ist immer noch spannend zu erleben, wie Scrum im echten Leben angewandt wird. Ich bin begeistert, wie gut das funktioniert!

| Wie wichtig ist Teamarbeit in deiner Rolle und was schätzt du an deinem Team?

Ich finde Teamarbeit wirklich sehr wichtig. Ohne das gesamte Team könnten wir niemals eine so anspruchsvolle und zukunftweisende Software entwickeln und auf den Markt bringen. Besonders gut gefällt mir in unserem Entwicklungsteam der wertschätzende Umgang miteinander und dass jeder bemüht ist, konstruktives und wertschätzendes Feedback zu geben. Das hört sich zwar einfach an, ist aber nicht immer so leicht wie man denkt. Aber in einem tollen Arbeitsklima kommt man schnell rein. Außerdem schätze ich die Möglichkeit jederzeit Fragen stellen zu können und mich so stetig weiterentwickeln zu können.

| Was findest du am spannendsten an deiner Arbeit bei ScriptRunner?

.......

| What is your role at ScriptRunner?

As the Head of Customer Success, I support our Systems Engineers, ensuring alignment with customer success goals. I ensure our team has the resources to manage IT infrastructure effectively and often engage in customer discussions during updates to address technical queries and gather feedback for continuous improvement.

| What challenges have you mastered at ScriptRunner?

Understanding and addressing the diverse needs of our customers has been a significant challenge. It involves analyzing customer feedback and directing it strategically to our Systems Engineers for prompt issue resolution and service improvement, leading to higher customer satisfaction.

| How important is teamwork in your role, and what do you value most?

Teamwork and effective communication are crucial. I value respectful interactions, positive feedback, and the willingness of colleagues to help each other. This collaborative environment fosters personal and professional development.

| What do you find most exciting about your work at ScriptRunner?

The diversity of challenges and opportunities is the most exciting aspect. Engaging in customer conversations provides valuable insights and opportunities for growth, helping me support our Systems Engineers and enhance customer success strategies.

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Your benefits at ScriptRunner

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Homeoffice Equipment

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Company Pension Plan

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Flexwork

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Further Education

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Onboarding Program

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Smartphone